You want maximum output from your machines; you don’t want encoder failures to cause downtime. Sometimes, you may need diagnostic help for a troublesome encoder situation, or application, wiring and installation assistance. Nidec offers all these services and more.

Nidec offers 24 hours per day emergency engineering support and field service dispatch.

Contact our encoder helpdesk today to schedule an Onsite Engineer.

  • (24 hours per day, 365 days per year)
  • (Non-emergency)
  • Or, if you don’t have an immediate problem, but want a long-term health checkup for your encoders or plan an upgrade for reliability, Nidec also offers no-cost equipment assessments, from a single machine to a complete site survey.